Echelon remains one of the most popular fitness brands when it comes to at home cardio machines. But like any other complicated machines, Echelon products may malfunction in a variety of ways.
If your Echelon bike screen is not working, you’re not alone. This is a common issue that many people experience with their exercise equipment.
Let’s review the most troubleshooting methods to follow in order to find out why your Echelon bike screen not working before calling the manufacturer or a repair person.
Without further ado, let’s get right into it!
Why Is My Echelon Bike Screen Not Turning On?
There are multiple reasons why a Echelon bike won’t turn on and to stop functioning unexpectedly.
The problem might be something you can fix yourself, ranging from simple possibilities such as power supply problems, the installation does not meet machine electrical power requirements, loose or incorrect wire connections.
The following troubleshooting guides will help you identify and fix your exercise bike screen issues and get back to riding again.
Echelon Bike Screen Won’t Turn On – Troubleshooting Guides
1. Power cycle Echelon bike
If your Echelon bike screen monitor is frozen and unresponsive, the first thing you should try is reboot the machine.
This is a simple turn off and turn on process to help resolve any internal glitches that may be keeping the screen from working.
To power cycle an Echelon bike, follow the instructions below:
First, unplug the power cable from the outlet to power off the Echelon bike and wait for 30 seconds.
Next, plug the cord back in and power on the machine, then check if the problem is still there.
2. Check the power cord
The next troubleshooting step is to unplug the machine from the outlet to check the power cord for any damage.
Check the power cable if it is connected firmly to both the wall outlet and to the machine base.
As Echelon exercise bikes come with small electric bricks that connect to the main power cable, you need to make sure this brick is fully plugged into the power cord from both ends.
If the cord has been damaged, then you may need to replace it with a new one.
3. Check the electrical power requirements
Echelon exercise bikes have specific power requirements for them to operate without any trouble. Make certain the machine is plugged into an electric outlet that properly delivers its power requirements.
The power requirements of a Echelon bike are: 100V to 240V, 50Hz to 60Hz, 3.25 A Max, dedicated circuit that is used for a single appliance.
4. Check the power outlet
An Echelon bike screen won’t turn on if there happens to be any loose connection. Loose connection usually occurs if the power cable is not properly plugged into an outlet, or the outlet doesn’t provide enough power to run the machine.
Inspect the electrical outlet to see if it has power by plugging a small appliance into it to see if it works.
If the appliance doesn’t power, reset the house circuit breaker to restore power to the outlet.
If the equipment is still not receiving power, plug the bike to another outlet. Make sure not to use a power strip, power adaptor, or an extension cord.
5. Check the console wires connections
An Echelon bike touch screen is an important part of exercising safely. You can use it to track your progress while exercising.
If there is an issue with the touch screen wires or they are not fully connected, your Echelon bike won’t turn on.
Start off by checking the connections at the back of the touchscreen panel. Apply light pressure to make sure these wire connectors are fully connected.
Next, unplug the machine from the outlet, and refer to your Echelon bike owner’s manual for the assembly instructions to identify how to access the main wire.
With the main wire now accessible, press the wire connectors together to make sure they’re properly connected. Ensure that all the connecting wires aren’t damaged or disconnected.
Next, check the wires pins. These pins sit inside the plastic casing that connects the wire to the display screen. Make certain none of the pins have been broken or bent.
If a bent pin is found, carefully bend it back into place.
Identify and check any pinch points the wire may have. Pinch points are any place the wire moves between two parts.
If any of the wires are worn or damaged anywhere, submit a customer service request about how to replace them.
If no damage was found, reconnect the main wire and assemble everything back in. Plug your machine back in and check if the screen works now.
6. Perform a factory reset
If the touch screen on your Echelon bike is unresponsive, performing a factory reset might help resolve the touch screen issue.
Here is how to reset an Echelon touch screen:
- Start by unplugging the power cord from the touch screen of your Echelon Equipment. Then press down and hold the volume up button.
- While still holding the button, plug the power cable to the tablet back in. The screen will boot up into the Android recovery boot menu. You can now release the volume up button.
- Use the (+) and (-) volume buttons to move through the menu selection and choose Wipe Data/Factory Reset. Press the power button on the tablet to make your selection.
- Once the data wipe/factory reset is complete, choose Reboot System Now.
- The app should prompt for an app update once the tablet is connected to an internet connection.
- Once updated, unplug and plug the equipment back in to ensure proper start up.
If none of the above fixes work, then you need to contact the Echelon Member Support Team. They will help you diagnose the problem and offer solutions.
If your equipment is still under warranty, the manufacturer may cover the cost to repair your machine.
However, if you attempt to fix the bike yourself while it is under warranty, then you may void the warranty.
In this case, only perform the troubleshooting tips recommended by your manufacturer.
After today’s article, you will be willing to know the reason why your Echelon bike won’t turn on and take the necessary steps to fix it.
Just make sure that the machine is properly plugged into a power source that meets the electrical power requirements of the machine.
Furthermore, you want to also ensure the power cord is connected firmly to both the wall outlet and to the base of the Echelon bike frame.