Peloton Bike Won’t Turn On

Peloton bikes remain to be one of the most popular fitness equipment, whether used in the gym or at home. It’s loved by both beginners and professionals for maintaining fitness and health.

However, like any other complicated machines, Peloton products may malfunction in a variety of ways. If your Peloton bike doesn’t start, you will need to troubleshoot the possible cause. 

Let’s review the most troubleshooting methods to follow in order to find out why your Peloton bike won’t turn on after moving before calling the manufacturer or a repair person.

Without further ado, let’s get right into it!

Reasons Why Is Peloton Bike Not Working?

picture of a Peloton bike

There are multiple reasons why a Peloton bike won’t power on and to stop functioning unexpectedly. 

The problem might be something you can fix yourself, ranging from simple possibilities such as power supply problems, the installation does not meet machine electrical power requirements, loose or incorrect wire connections.

The following troubleshooting guides will help you identify and fix your exercise bike power issues and get back to riding again.

Peloton Exercise Bike Won’t Turn On – Troubleshooting Guides

1. Check the power cord

The first troubleshooting step is to unplug the machine from the outlet to check the power cord for damage. 

Make sure the power cable is connected firmly to both the wall outlet and to the Peloton bike base.

As Peloton exercise bikes come with small electric bricks that connect to the main power cable, you need to make sure this brick is fully plugged into the power cord from both ends.

Next, check the connection at the base of the Peloton Bike. 

If the green light on the adapter does not power on, try connecting the bike to another outlet. Make sure not to use a power strip, power adaptor, or an extension cord.

If the cord has been damaged, then you may need to replace it with a new one.

2. Check the power requirements

Peloton exercise bikes have specific power requirements in order to operate without any trouble. You want to ensure that the machine is plugged into an electric outlet that properly delivers its power requirements.

The power requirements of a Peloton bike are: 100V to 240V, 50Hz to 60Hz, 3.25 A Max, dedicated circuit that is used for a single appliance. 

3. Check the power outlet

picture of a Peloton exercise bike against a white colored wall

A Peloton bike won’t power on if there happens to be any loose connection. Loose connection usually occurs if the Peloton power cable is not properly plugged into an outlet, or the outlet doesn’t provide enough power to run the bike.

Inspect the electrical outlet to see if it has power by plugging a small appliance into it to see if it works.

If the appliance doesn’t power, reset the house circuit breaker to restore power to the outlet. 

If the equipment is still not receiving power, plug the bike to another outlet. Make sure not to use a power strip, power adaptor, or an extension cord.

4. Power cycle Peloton bike

If still your Peloton bike not turning on, you need to power cycle the machine.

This is a simple turn off and turn on process to help resolve any internal glitches that may be keeping the bike from working. 

To power cycle a peloton bike, follow the instructions below:

  • First, unplug the power cable from the outlet to power off the Peloton Bike.
  • Wait 30 seconds, then plug the cord again to power the machine.
  • If the green light on the adapter does not power on, try connecting the machine to a new outlet or contact Member Support for further assistance.

5. Check the touchscreen power

Peloton bike on a wooden floor

Peloton bike touch screens are an important part of exercising safely. You can use it to track your progress while exercising.

If the touch screen wires are not fully connected, Peloton bike won’t turn on.

Check the connections at the back of the touchscreen panel. Apply light pressure to make sure these wire connectors are fully connected

Next, check the wires pins. These pins sit inside the plastic casing that connects the wire to the display screen. Make certain none of the pins have been broken or bent. 

If a bent pin is found, carefully bend it back into place.

Identify and check any pinch points the wire may have. Pinch points are any place the wire moves between two parts. 

If any of the wires are worn or damaged anywhere, submit a customer service request about how to replace them.

Final Tip

If none of the above fixes work, then you need to contact the Member Support Team of Peloton exercising bike. They will help you diagnose the problem and offer solutions.

If your equipment is still under warranty, the manufacturer may cover the cost to repair your machine. 

However, if you attempt to fix the bike yourself while it is under warranty, then you may void the warranty. 

In this case, only perform the troubleshooting tips recommended by your manufacturer.

Final Thoughts

If your Peloton bike won’t turn on, there are a few things you can do to fix it. 

First of all, make sure that the machine is properly plugged into a power source that meets the electrical power requirements of the machine.

Also ensure the power cord is connected firmly to both the wall outlet and to the base of the Peloton bike frame.