Proform Elliptical Console Not Working

Proform elliptical trainers are one of the top choices when it comes to at home cardio machines.

They offer a great value for money and have a fantastic range of models to provide something to suit every individual.

If your Proform elliptical console not working properly or the display readout is growing dim, then let’s review the most proven troubleshooting steps you should follow before calling the manufacturer or a repair person.

Without further ado, let’s get right into it!

Why A Proform Elliptical Console Is Not Working?

proform elliptical machine in my home gym setup

The digital console is an important part of exercising on your elliptical, you can basically use it to adjust things like speed, resistance and incline. 

The two most common reasons why Proform elliptical display console will be dim, display bad results, or fail to turn on are bad batteries and problems with the reed switch.

The following troubleshooting guides will help you identify and fix your Proform elliptical display problem.

Proform Elliptical Console Not Working – Troubleshooting Guides

If your Proform Elliptical console doesn’t power up, or the display readout starts growing dim while the machine is in operation, the first thing you have to try a Proform elliptical battery replacement to see if it fixes the problem.

1. Replace The Batteries

If your Proform elliptical model has batteries, you need to replace them first.

ProForm elliptical display consoles require five 1.5V D batteries.

Start by taking off the cover to the battery compartment, remove and discard the old batteries.

Replace all of the batteries, not just one if you happen to have one good one. 

Make sure they are facing the right direction and that the connections are clean, and free of damage.

Replace the battery cover and turn on Proform elliptical console.

2. Check The Power Source

If the console doesn’t work after replacing the batteries and the screen doesn’t receive any power, you need to make sure you’ve already plugged your machine into a power source outlet first.

Check your outlet first, ensure the power cord is connected securely, and that the cord and plug are free of damage.

If the power doesn’t come to the console, check if your outlet is workable by plugging an appliance into it.

If the appliance doesn’t power, you may need to check your Circuit Breaker or move the machine to another outlet.

However, if it’s still working correctly, your machine may have a loose connection and you need to replace your power supply.

proform elliptical machine in my home gym setup

3. Adjust The Reed Switch

In case your screen only reads zeros, or displays inaccurate workout data, you need to adjust its reed switch.

The information on the display will not be right if the reed switch is too far from the flywheel magnet.

So what you are going to do is to remove your Proform motor cover, then regulate the reed switch using a robust Phillips screwdriver.

First, unplug and turn off Proform elliptical. Then, using a standard screwdriver, carefully pry off the left Disc.

Locate the Reed Switch, then turn the pulley until the flywheel magnet is aligned with the Reed Switch. 

Next, loosen the screw located on the reed switch without removing it and move it manually until you successfully lengthen the distance between the magnet and the switch of ⅛ inch.

Plug in the power cord, press the power switch to power on the machine, and rock the Pulley forward and backward just enough that the Magnet passes the Reed Switch repeatedly. 

Repeat these actions until the console displays correct feedback. 

When the reed switch is correctly adjusted, press the power switch to the off position, unplug the power cord then get on Proform Pro 9.9 elliptical assembly to get your machine back together.

4. Check Connections

Proform elliptical machine display console

The exact steps for this portion will vary based on your Proform machine and model number. 

This will be a general guide to take you through the necessary steps, but use your manual to identify how to access the parts indicated.

Start by unplugging your machine.

Next, use your elliptical manual to identify how to access the main wire. It typically goes through the upright and connects to the console.

With the main wire now accessible, check this wires connections and pins.

These pins sit inside the plastic casing that connects the wire to the controller or console. You need to make sure none of the pins have been broken or bent. 

If a bent pin is found, carefully bend it back into place.

Identify and check any pinch points the wire may have. Pinch points are any place the wire moves between two parts. 

If this wire is damaged anywhere, you may want to replace it.

If no damage was found, reconnect the main wire and plug your machine back in.

Check if the console works now.

5. Check The Motor Control Board

proform elliptical machine 6.0 ET on a rubber floor matt

Your Proform machine will have a controller if it has an incline motor.

What you are going to do is to remove your Proform motor cover in order to check your controller board.

After you unplug the machine, 

Carefully pry off the left Disc using a standard screwdriver and slide the right side shield off to expose the flywheel magnet.

Here is a video demonstration for more detailed instructions:

Once you have an eye on the motor control board, you should see a red LED, if that light doesnt turn on you may need a new controller.

If the light is powered and you have checked everything above, the issue may be the controller or the console.

Final Tip

If none of the above fixes work, then your console is probably damaged and you will need a Proform elliptical console replacement

Call Proform customer care at 1-888-533-1333 for a new part or service.

Final Thoughts

The digital console is an important part of exercising on your elliptical, you can basically use it to adjust things like speed, resistance and incline. 

Resetting Proform elliptical can sometimes be a great problem solver for most of the problems that may occur. 

After this article you will be willing to know the reason why your Proform elliptical console is not working and take the necessary steps to fix it immediately to make sure you will not be shorting yourself on calories you could be burning.

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