Proform Exercise Bike Display Not Working

Proform remains one of the most popular fitness brands when it comes to at home cardio machines. But like any other complicated machines, Proform products may malfunction in a variety of ways. 

If your Proform bike screen is not working, you’re not alone. This is a common issue that many people experience with their exercise equipment. 

Let’s review the most troubleshooting methods to follow in order to find out why your Proform bike display not working before calling the manufacturer or a repair person.

Without further ado, let’s get right into it!

Why Is My Proform Bike Display Not Working?

picture of NordicTrack exercise bike on a white colored wall

There are multiple reasons why a Proform bike won’t turn on and to stop functioning unexpectedly. 

The problem might be something you can fix yourself, ranging from simple possibilities such as a bad battery, power supply problems, the installation does not meet machine electrical power requirements, loose or incorrect wire connections.

The following troubleshooting guides will help you identify and fix your exercise bike screen issues and get back to riding again.

Proform Exercise Bike Console Not Working – Troubleshooting Guides

1. Replace the battery

Most console problems are the result of low batteries. If your Proform bike console doesn’t power up, or the display readout starts growing dim while the machine is in operation, the first thing you have to do is replacing the batteries.

Proform bike requires three AA batteries in all of their models as these will give better performance and last longer.

Start by taking off the cover to the battery compartment, then remove and discard the old batteries.

Replace all of the batteries, not just one if you happen to have one good one. 

Make sure they are facing the right direction and that the connections are clean, and free of damage.

2. Power cycle Proform bike

If your Proform bike screen monitor is frozen and unresponsive, one of the first thing you should do is reboot the machine.

This is a simple turn off and turn on process to help resolve any internal glitches that may be keeping the screen from working. 

To power cycle Proform bike, follow the instructions below:

First, flip the reset switch to off to power off the Proform bike and wait for 30 seconds.

Next, flip the switch back to reset and check if the problem is still there.

3. Check the power cord

exercise bike pedal

The next troubleshooting step is to unplug the machine from the outlet to check the power cord for any damage. 

Check the power cable if it is connected firmly to both the wall outlet and to the machine base.

As Proform exercise bikes come with small electric bricks that connect to the main power cable, you need to make sure this brick is fully plugged into the power cord from both ends.

If the cord has been damaged, then you may need to replace it with a new one.

4. Check the power outlet

If your Proform bike screen not working, there may happen to be any loose connection. Loose connection usually occurs if the power cable is not properly plugged into an outlet, or the outlet doesn’t provide enough power to run the machine.

Inspect the electrical outlet to see if it has power by plugging a small appliance into it to see if it works.

If the appliance doesn’t power, reset the house circuit breaker to restore power to the outlet. 

If the equipment is still not receiving power, plug the bike to another outlet. Make sure not to use a power strip, power adaptor, or an extension cord.

5. Check the console wires connections 

picture of a Peloton bike

A Proform bike touch screen is an important part of exercising safely. You can use it to track your progress while exercising.

If there is an issue with the touch screen wires or they are not fully connected, Proform bike won’t work.

Start off by checking the connections at the back of the touchscreen panel. Apply light pressure to make sure these wire connectors are fully connected.

Next, unplug the machine from the outlet, and refer to your Proform bike owner’s manual for the assembly instructions to identify how to access the main wire. 

With the main wire now accessible, press the wire connectors together to make sure they’re properly connected. Ensure that all the connecting wires aren’t damaged or disconnected. 

Next, check the wires pins. These pins sit inside the plastic casing that connects the wire to the display screen. Make certain none of the pins have been broken or bent. 

If a bent pin is found, carefully bend it back into place.

Identify and check any pinch points the wire may have. Pinch points are any place the wire moves between two parts. 

If any of the wires are worn or damaged anywhere, submit a customer service request about how to replace them.

If no damage was found, reconnect the main wire and assemble everything back in. Plug your machine back in and check if the screen works now.

Final Tip

If none of the above fixes work, then you need to contact the Proform Member Support Team. They will help you diagnose the problem and offer solutions.

If your equipment is still under warranty, the manufacturer may cover the cost to repair your machine. 

However, if you attempt to fix the bike yourself while it is under warranty, then you may void the warranty. 

In this case, only perform the troubleshooting tips recommended by your manufacturer.

Final Thoughts

After today’s article, you will be willing to know the reason why your Proform exercise bike screen not working and the necessary steps to take in order to fix it.

Just make sure that the machine is properly plugged into a power source that meets the electrical power requirements of the machine.

You want to also ensure the power cord is connected firmly to both the wall outlet and to the base of Proform bike frame.

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