Roger Black Rowing Machine Display Not Working

Roger Black rowing machines are one of the top choices when it comes to at home cardio machines.

They offer a great value for money and have a fantastic range of models to provide something to suit every individual.

If your Roger Black rowing machine display not working or the display readout is growing dim, then let’s review the most proven troubleshooting steps you should follow to safely and successfully fix this issue.

Without further ado, let’s get right into it!

Why Is a Roger Black Rowing Machine Display Not Working?

The digital display console is an important part of exercising on your machine.

While a Roger Black unit still works even when its screen doesn’t, a workable console is still needed so users can select programs or see time, distance or estimated calories burned.

Most Roger Black display problems are the result of low batteries.

Roger Black Rowing Machine Display Not Working – Troubleshooting Guides

The first to troubleshoot a Roger Black rower is to replace the display monitor batteries to see if it fixes the issue

1. Replace the console batteries  

four batteries in a grey background

The Roger Black rowing machine display console requires two AA batteries. Alkaline batteries are also recommended to use.

Try not to use old and new batteries together or alkaline, standard, and rechargeable batteries together. 

And also, if the Console has been exposed to cold temperatures, allow it to warm to room temperature before you insert batteries. Otherwise, you may damage the console or other electronic components. 

To install replacement batteries to your Roger Black rowing machine, carefully remove the Exercise Monitor from its fitting, disconnect the Sensor Lead and simply place the correct size batteries between the exposed contacts in the battery compartment. 

Make sure that the batteries are fitted with the ‘+’ / ‘-‘ ends matching the outline on the sticker in the battery compartment or etched into the compartment. Failure to fit batteries correctly may result in damage to your Exercise Monitor. 

2. Check The Power Supply

concept2 rowing machine on a wooden floor

If the display doesn’t work after replacing the batteries and the screen doesn’t receive any power, you need to make sure you’ve already plugged your machine into a power outlet first.

Check your outlet first, ensure the power cord is connected securely, and that the cord and plug are free of damage.

If the power doesn’t come to the console, check if your outlet is workable by plugging an appliance into it.

If the appliance doesn’t power, you may need to check your Circuit Breaker or move the machine to another outlet.

However, if it’s still working correctly, then you need to check the connection at the front of the unit  to make sure the connection is secure and undamaged. 

If your machine has a loose connection, then you need to replace the power adapter of your equipment.

3. Reset The Console

technogym rowing machine picture from my home gym

If your Roger black display does not boot up properly, or if the console freezes and is stuck in a blue screen without any indicators such as effort, distance etc. A reset to the factory default settings might be your solution.

Doing this will erase all custom settings you have made to the console. 

Resetting the Roger Black display console is quite simple, simply press the program and down (-) button for 3 seconds, and the console will perform a reset to its default settings.

4. Check Connections

female athlete in a dark background doing rowing exercise

Start by powering off your machine.

Next, use your rowing machine manual to identify how to access the main wire. It typically goes through the upright and connects to the console.

With the main wire now accessible, check this wires connections and pins.

These pins sit inside the plastic casing that connects the wire to the controller or console. You need to make sure none of the pins have been broken or bent. 

If a bent pin is found, carefully bend it back into place.

Identify and check any pinch points the wire may have. Pinch points are any place the wire moves between two parts. 

If this wire is damaged anywhere, you may want to replace it.

If no damage was found, reconnect the main wire and plug your machine back in.

Check if the console works now.

Final Tip

a repair technician working on his laptop

If none of the above fixes work, then your console is probably damaged and needs to be replaced. 

Call Roger Black customer service at 0345 222 1462 for a new part or service.


It can be quite frustrating when your rowing machine console stops operating properly as it should be.

After this article you will be willing to know the reason why your Roger Black rower display console is not working and the necessary steps to take in order to safely and successfully resolve the issue.

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