Sole Fitness elliptical trainers are one of the top choices when it comes to at home cardio machines.
They offer a great value for money and have a fantastic range of models to provide something to suit every individual.
If your E25 Elliptical console doesn’t power up properly or the display readout is growing dim, then let’s review the most proven troubleshooting steps you should follow if your Sole E25 elliptical display not working or displays incorrect workout data.
Without further ado, let’s get right into it!
Why Your Sole E25 Elliptical Display Is Not Working?
The digital console is an important part of exercising on your elliptical, you can basically use it to adjust things like speed, resistance and incline.
The two most common reasons why Sole E25 elliptical display console will be dim, display bad results, or fail to turn on are bad batteries and problems with the reed switch.
The following troubleshooting guides will help you identify and fix your Sole elliptical display problem.
Sole E25 Elliptical Display Not Working – Troubleshooting Guides
If your Sole E25 Elliptical console doesn’t power up, or the display readout starts growing dim while the machine is in operation, the first thing you have to try is replace the batteries to see if it fixes the problem.
1. Replace The Console Batteries
Sole E25 elliptical display consoles battery replacement is Panasonic CR2032
Start by taking off the cover to the battery compartment, remove and discard the old batteries.
Replace all of the batteries, not just one if you happen to have one good one.
Make sure they are facing the right direction and that the connections are clean, and free of damage.
Replace the battery cover and turn on Sole E25 elliptical console.
2. Check The Power Source
If the console doesn’t work after replacing the batteries and the screen doesn’t receive any power, you need to make sure you’ve already plugged your machine into a power source outlet first.
Check your outlet first, ensure the power cord is connected securely, and that the cord and plug are free of damage.
If the power doesn’t come to the console, check if your outlet is workable by plugging an appliance into it.
If the appliance doesn’t power, you may need to check your Circuit Breaker or move the machine to another outlet.
However, if it’s still working correctly, your machine may have a loose connection and you need to replace your power supply.
3. Adjust The Reed Switch
In case your screen only reads zeros, or displays inaccurate workout data, you need to adjust its reed switch.
The information on the display will not be right if the reed switch is too far from the flywheel magnet.
So what you are going to do is to remove your Sole elliptical motor cover, then regulate the reed switch using a robust Phillips screwdriver.
First, unplug and turn off your Sole E25 elliptical, then pry up the lower upright cover using a slot screwdriver, then slide the cover up to release it from the side shield.
Next, slide the right side shield off to expose the flywheel magnet.
Next, loosen the screw located on the reed switch without removing it and move it manually until you successfully lengthen the distance between the magnet and the switch of ⅛ inch.
Plug in the power cord , press the power switch to the reset position to power on the machine, and rotate the pulley for a moment.
Repeat these actions until the console displays correct feedback.
When the reed switch is correctly adjusted, press the power switch to the off position, unplug the power cord and reattach the top shield and the large storage foot.
4. Check the wires connections
Start this step by unplugging your machine. Then use your elliptical manual to identify how to access the main wire. It typically goes through the upright and connects to the console.
With the main wire now accessible, check this wires connections and pins.
These pins sit inside the plastic casing that connects the wire to the controller or console. You need to make sure none of the pins have been broken or bent.
If a bent pin is found, carefully bend it back into place.
Identify and check any pinch points the wire may have. Pinch points are any place the wire moves between two parts.
If this wire is damaged anywhere, you may want to replace it.
If no damage was found, reconnect the main wire and plug your machine back in.
Check if the console works now.
5. Check The Motor Control Board
Your Sole E25 machine will have a controller if it has an incline motor.
What you are going to do is to remove your Sole E25 motor cover in order to check your controller board.
After you unplug the machine, pry up the lower upright covering using a slot screwdriver, then slide the cover up to release it from the side shield.
Next, slide the right side shield off to expose the flywheel magnet.
Here is a video demonstration for more detailed instructions:
Once you have an eye on the motor control board, you should see a red LED, if that light doesn’t turn on you may need a new controller.
If the light is powered and you have checked everything above, the issue may be the controller or the console.
Final Tip
If none of the above fixes work, then your console is probably damaged and needs to be replaced.
Contact Sole’s Service Department at 866-MYSOLE1. Before you call, get prepared by having the serial number of your elliptical ready.
You can locate your Sole elliptical serial number on the front lower base on the burgundy sticker. Provide all numbers and letters printed on the sticker.
Final Thoughts
The digital console is an important part of exercising on your elliptical, you can basically use it to adjust things like speed, resistance and incline.
After this article you will be willing to know the reason why your Sole E25 elliptical display is not working and take the necessary steps to fix it immediately.
